Abstract

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ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.

A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.


General information 

  • Status
     :  Published
    Publication date
     : 2017-06
  • Edition
     : 1
    Number of pages
     : 13
  • Technical Committee
     : ISO/IEC JTC 1/SC 40 IT service management and IT governance
  • ICS
     :
    35.020 Information technology (IT) in general
    03.080.99 Other services
    03.120.20 Product and company certification. Conformity assessment

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goal:

9
Industry, Innovation and Infrastructure

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