Draft International Standard
ISO/DIS 14785
Tourism and related services —Tourist information services — Requirements and recommendations
Reference number
ISO/DIS 14785
Edition 2
© ISO 2024
Draft
International Standard
Read sample
Under development
This Draft International Standard is in the enquiry phase with ISO members.
Will replace ISO 14785:2014

ISO/DIS 14785

Language
Format
CHF 63
Convert Swiss francs (CHF) to your currency

Abstract

This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations. This document is the revision of ISO 14785 whose contents have been updated and includes now guidelines to online tourist services.

General information

  • Status
     : Under development
    Stage
    : Full report circulated: DIS approved for registration as FDIS [40.99]
  • Edition
     : 2
    Number of pages
     : 17
  • Technical Committee :
    ISO/TC 228
  • RSS updates

Life cycle

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goals

8
Decent Work and Economic Growth
9
Industry, Innovation and Infrastructure
11
Sustainable Cities and Communities

Got a question?

Check out our Help and Support

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

  2. Store
  3. Standards catalogue
  4. ICS
  5. 03
  6. 03.080
  7. 03.080.30
  8. ISO/DIS 14785