This standard specifies the safety requirements for service robots used in personal and professional/commercial applications. The service robots concerned, and the extent to which hazards, hazardous situations or hazardous events are covered, are indicated in this standard. This safety standard considers the conditions for physical human-robot contact to formulate safety requirements for service robots. It includes additional information on the functional safety for service robots. This standard is not intended to cover robots used in industrial applications and medical applications.